Effective Date: June 2026
Website: Derby Hotel
This Cookie Policy explains how Derby Hotel ("Derby Hotel," "we," "our," or "us") uses cookies and similar technologies when you visit our website. This policy is designed to comply with international privacy standards, including the European Union General Data Protection Regulation (GDPR), UK GDPR, the ePrivacy Directive ("Cookie Law"), and applicable data protection regulations.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.
1. What Are Cookies?
Cookies are small text files stored on your computer, tablet, smartphone, or other device when you visit a website.
Cookies help websites:
- Function properly
- Remember user preferences
- Improve user experience
- Analyze website performance
- Enhance website security
- Deliver relevant content and advertising
Cookies do not typically identify you directly but may be linked to information that can identify you.
2. Who Is Responsible for Your Data?
Derby Hotel
Bellevue, Bulawayo, Zimbabwe
Website: www.derbyhotel.co.zw
Derby Hotel acts as the data controller for personal data collected through cookies and similar technologies.
3. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled.
They enable:
- Website navigation
- Security features
- Booking functionality
- Session management
- Form submissions
- User authentication
Without these cookies, certain website features may not function properly.
Legal Basis
Legitimate Interest / Necessary for Service Delivery
User consent is generally not required for strictly necessary cookies.
B. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
Information collected may include:
- Number of visitors
- Pages visited
- Time spent on pages
- Traffic sources
- Device types
- Geographic regions
Examples may include:
- Google Analytics
- Google Tag Manager
- Website performance monitoring tools
Legal Basis
Consent
These cookies are only activated after you provide consent where required by law.
C. Functional Cookies
These cookies remember your preferences and settings.
Examples include:
- Language preferences
- Booking preferences
- Region settings
- Previously entered form information
These cookies improve your browsing experience.
Legal Basis
Consent
D. Marketing and Advertising Cookies
These cookies may be used to:
- Deliver personalized advertising
- Measure advertising performance
- Track interactions across websites
- Build user profiles for marketing purposes
Examples may include:
- Google Ads
- Meta (Facebook) Pixel
- Remarketing platforms
Legal Basis
Consent
These cookies are not placed on your device until you have given explicit consent.
E. Social Media Cookies
Our website may include integrations with:
- YouTube
- Other social platforms
These services may place cookies to:
- Enable content sharing
- Measure engagement
- Personalize content
Legal Basis
Consent
4. Third-Party Cookies
Some cookies on our website may be placed by trusted third-party providers.
Examples may include:
Analytics Providers
Advertising Providers
Embedded Content Providers
These third parties have their own privacy and cookie policies which govern their data processing activities.
5. Cookie Consent
When you first visit our website, you may be presented with a cookie consent banner allowing you to:
Accept All Cookies
Allows all cookie categories.
Reject Non-Essential Cookies
Only essential cookies remain active.
Customize Preferences
Select specific cookie categories you wish to allow.
Your preferences will be stored and respected in accordance with applicable laws.
6. How to Manage Cookies
You can manage cookies through:
Cookie Banner Preferences
Adjust preferences directly through our website's cookie settings.
Browser Settings
Most browsers allow you to:
- View cookies
- Delete cookies
- Block cookies
- Receive notifications before cookies are stored
Browser-specific guidance:
Blocking some cookies may impact website functionality.
7. Cookie Retention Periods
Cookies may remain active for different periods depending on their purpose.
Session Cookies
Deleted automatically when you close your browser.
Persistent Cookies
Remain on your device until:
- They expire automatically; or
- You manually delete them.
Typical retention periods range from a few days to 24 months depending on the cookie type.
8. International Data Transfers
Some third-party services used by Derby Hotel may process information outside Zimbabwe.
Where such transfers occur, we implement reasonable safeguards to protect personal information and ensure compliance with applicable privacy laws.
9. Your GDPR Rights
If GDPR applies to your personal data, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Withdraw cookie consent
- Request data portability
- Lodge a complaint with a supervisory authority
Cookie consent can be withdrawn at any time through our cookie preference settings.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in law
- New technologies
- Website updates
- Business operations
The latest version will always be published on our website with the revised effective date.
11. Contact Information
For questions regarding cookies, privacy, or data protection, please contact:
Derby Hotel
Bellevue, Bulawayo, Zimbabwe
Website: www.derbyhotel.co.zw
Facebook: Derby Hotel Facebook Page
Email: privacy@derbyhotel.co.zw
Recommended GDPR Cookie Banner Text
We value your privacy
"We use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, and support our booking services. By clicking 'Accept All', you consent to the use of all cookies. You can manage your preferences or reject non-essential cookies at any time."
Buttons:
- Accept All
- Reject Non-Essential
- Cookie Settings
This wording aligns with GDPR, UK GDPR, and ePrivacy best practices for hotel and accommodation websites.